Faithful Journey Quilts

Preserving Families One Stitch At A Time

Policies


We hope that by working closely with you, your quilt is designed and constructed to your satisfaction. We require 50% payment up front, with the balance due after the design phase, before quilting commences. Custom quilt lead time is approximately 2-4 months. Prices do not include applicable taxes and shipping. If you are interested in a size not listed here, please contact us for an estimate. Although our creative process is designed to ensure your satisfaction with your finished quilt, there are no refunds or returns on custom quilts. Reasonable repairs will be made to any faulty items within 30 days after receipt by the client.



Terms & Shipping:

 

50% deposit upon contract acceptance, with balance due prior to quilting commences. Prices are US$. Credit cards through PayPal or money orders accepted, payable to Faithful Journey Quilts/Rusheeda Cornelius.

Quilt price includes labor, notions, batting& backing. Pricing assumes clients supply a portion of quilt’s fabrics. If FJQ supplies most or all fabrics, additional costs may apply.

Client pays all shipping. Flat rate pricing added to final invoice.
Additional charges will apply for Express or NextDay shipping, if requested.

Pricing subject to change without notice. Final pricing will be included in the Contract and will be binding through project completion. FJQ reserves the right to terminate under ‘acts of God’.

Although reasonable care is taken with all client materials, FJQ is not responsible for damage or loss.

Quilts are not for infant sleeping- NEVER put in a bassinet or crib with a child. FJQ offers no guarantee of non-flammability.

No refunds or returns on custom quilts. Repairs will be made to faulty items upon notification within 30 days of receipt.

FJQ retains rights to photograph and use images of quilts.

Due to the nature of memory fabrics, FJQ reserves the right to make minor design changes without contacting the client


Payment:


We accept Visa, MasterCard, and Discover & PayPal. For those of you who prefer to purchase offline, we'll gladly process your order by phone with a credit card or mail with a money order or certified bank check! 

     

    Custom quilt process:


Every custom project is different, but here is a rough outline of our process.


1) Tell us what you’re thinking - What type of quilt do you want? --either by phone or email

2) We’ll send you an estimate with the timeline and price. Once agreed on, and the project is about to

commence, we’ll send you an invoice. 

3)  We require 50% payment up front, with the balance due after the design phase, before quilting commences.

4) We’ll design the quilt layout for you and send it to you via email.

5)You’ll give us your feedback.

6) We’ll revise the layouts and colors according to your feedback.

7) When the design is agreed upon, we’ll send you a final invoice for the balance.

8) We’ll begin quilting after all the above items have been met and keep you posted on our progress.


 Lay-A Way:

We offer a 90 day plan on orders $300 or more.  A 1/2 deposit is required at the time of order. The final payment is due within 30 days before work begins on the order.

You must provide a valid credit card, email address, phone number and address to qualify.  There are no additional fees, charges or interest on your order. Cash payments are only accepted in person.

Your quilting will begin upon receipt of the final payment. Only paypal, cash & credit card payments are accepted for our Lay-A-Way plan.

All deposits made 30 days after order was placed under this Lay-A-Way plan are non-refundable and it will not be returned if the balance is not paid.


If you would like this option, please email us at  FJQuilts@gmail.com and use Lay-A-Way in the subject line to place your order. Remember to put you name and contact number in the email so we will place your order!